We guarantee all our products and are committed to your satisfaction! Our customers are our most important asset, and if our products do not fulfil your expectations, we would like to be the first to know.

You may return most new, resalable items within 30 days of delivery for a full refund of your items value.

Due to high shipping costs here in Canada, we do not refund any shipping charges associated with your order, if you decide to return your items and you will be liable for any return shipping costs associated to send back your order.

However, we will pay the return shipping costs if the return is a result of our picking error (you received an incorrect or defective item, etc.). This will be approached on a situational basis.

If you need to return an item, please contact us at info@longviewleather.com

You should expect to receive your refund within a few weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.